How it works · Front Desk

Faster: who is asked what

Every Front Desk has its own Setup › Faster. It decides how much a visitor is asked at this desk. A stranger is always asked everything. Somebody who has been here before can be spared what their last visit already says.

Faster: what this desk asks0:48

Setup › Faster. Only this desk.
A stranger answers everything.
Keep spares somebody who came before.

Front Desk Setup list: the Faster line reads Talks every 5 s, on: reason, company — Setup on the Front Desk. The Faster line says what is on.

Setup › Faster: talk to the other units every 5, 10, 30 or 60 seconds; Every visit: Admit by itself; Somebody who has been here before: Keep the reason, Keep the company, Keep the phone, Reuse the signature once captured — The page. Left: how often it talks, and every visit. Right: somebody who has been here before.

All people, names and photos in screenshots are demo data generated by AI. Any resemblance to real persons is unintentional. Faces, names, phone numbers and plate numbers are blurred.

Line by line

This device only

Faster belongs to the desk, not to the school. The car-park gate can let its regulars through on one tap while the reception desk asks everybody everything. A switch is saved the moment it moves. A switch that is on is dark, with its knob on the right.

Talk to the other units every 5, 10, 30 or 60 seconds

How often this desk exchanges its news with the other desks, the palm readers and the office PC. 5 to show somebody, 60 for a real day.

Admit by itself

The visit goes in the moment the form is complete and the visitor has finished on their screen. Nobody taps Admit, and no badge goes with it. Somebody found by typing is still admitted by the operator.

Keep the reason, Keep the company

The reason and the company of the person's last visit are filed, not asked. Only what that visit really says is kept: a parent whose last visit was a pickup has no company on it, so the company is asked.

if none

Beside each Keep switch: what to file when there is nothing to keep, for a first-time visitor too. A delivery gate sets if none to Delivery, and nobody is asked why they came. The default is Ask.

Keep the phone

A number on file is used and not asked. With the switch off, the visitor's screen shows the number and asks: Is this still your number?

Reuse the signature once captured

Somebody who signed on an earlier visit does not sign again. That signature is copied onto this visit and marked as carried over, with the day it was drawn.

Guard

Once the school has Front Desk staff under Setup › Crew, a line here names who is on duty, and the desk opens the day for them instead of asking for their card each morning.

Do not send to WhatsApp

Only on a desk with WhatsApp installed: no visit card is offered for WhatsApp after each visitor.

Setup › Faster with the if none list open beside Keep the reason: Ask, Inspection, Training, Interview, Vendor Visit, Contractor Work, Delivery — if none: the school's own reasons, and Ask.

The visitor's screen: Find by the last 4 digits of the phone, with Phone, Name and Car tiles — Find on the visitor's screen: by phone, name or plate.

Strangers and regulars

One switch, three kinds of visitor

Seen before means an earlier visit of this person at this school, on any desk. Four digits of a phone, a few letters of a name or a car's plate are no card: somebody found that way confirms their number and company, and signs, whatever Faster says. The table says what each switch does when it is on. With it off, everybody is asked.

Switch on	A stranger	Seen before, Emirates ID read	Seen before, found by typing
Keep the reason	Asked, or the if none reason	Last visit's reason, not asked	Last visit's reason on the form; the operator may change it
Keep the company	Asked, or the if none company	Last visit's company, not asked	Asked: Is this still your company?
Keep the phone	Asked	Not asked when a number is on file	Asked: Is this still your number?
Reuse the signature	Signs	Not asked when they signed before	Signs
Admit by itself	In once their answers are done	In once their answers are done, often with nothing asked	The operator taps Admit
Do not send to WhatsApp	No WhatsApp card	No WhatsApp card	No WhatsApp card

With every switch on and if none set, a regular delivery driver is read from their Emirates ID and is in. The visitor's screen does not even light up.

A stranger without their card starts with the keyboard button on the Front Desk. Their screen asks five things: the ID or passport number, the name, the company, the phone and the signature. The desk's form fills in as they type. On this desk the reason is the desk's to choose, so its box waits, outlined, for the operator.

The visitor's screen, step 1 of 5: Your Emirates ID number, 784 and the rest to type, with a passport button beside it — A stranger: 1 of 5, their Emirates ID or passport number.

The Front Desk form while the visitor types: the ID number started, name, company, phone and signature still to come, reason and car outlined — The desk meanwhile: each line fills as they answer.

One visitor, twice

The first time she answers. The second time she confirms.

This desk keeps the reason and the company. Her last visit was a pickup, with no company on it, so the first time there is nothing to keep: her screen asks three things, and the desk chooses why she came.

The visitor's screen, step 1 of 3: Your company, a list of companies — 1 of 3: her company, from the school's list.

The visitor's screen, step 2 of 3: Is this still your number? Yes, still the same / No, it has changed — 2 of 3: the number on file, to confirm.

The visitor's screen, step 3 of 3: the declaration to sign with a finger, and Done — 3 of 3: she signs with a finger.

The Front Desk form complete: name, phone, company, reason Delivery, an empty Car box, her signature, and Admit lit — The Front Desk: the form complete, Admit lit.

The next time she is found by her name. Company, reason and car are already on the form from that visit, with her last signature beside it. Her screen asks: Is this still your company?

The Front Desk form for a returning visitor: company, reason and car filled in from the last visit, the previous signature, and her visits listed — Seen before: the form fills from her last visit.

The visitor's screen: Is this still your company? Rapid Courier Express, Yes / No, pick another — Found by typing: she confirms instead of choosing.

Found while she is still inside? Then it is her way out, as a tap of her Emirates ID would be: the visit closes and the desk shows her leaving.

The checkout screen: her photo, Parents, Inside 1 minute, left with Find — Somebody inside, found: they leave.

Which to choose

Two desks, two answers

A gate with regular deliveries and contractors: all four Keep switches, Admit by itself, and if none set to Delivery. A known driver taps an Emirates ID and goes through.
A reception desk that talks to everybody: every switch off. Every visitor answers and signs, every time.
An event: the event is the reason for everybody. See An event day.

An event day

Sports Day, an open day, a graduation: planned in the office, started at the desk, every visit filed under it.

Cars at the gate

The emirate, the plate and its colour on the visit, offered again next time, and Find by plate.

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